Smart Surveys.
Better Decisions.
Stop guessing and start asking. Launch surveys on SMS and WhatsApp, where your customers already are, and get honest insights in real time.
Trusted by leading brands
Insights that meet your customers
where they are
Instant Reach, Zero Friction
Launch a survey in minutes. Respondents reply directly from their phone — no links, no logins, no apps. Just a message and a response.
Curated Questions & Answers
Create surveys with defined questions and answer options. Responses stay consistent, organized, and ready for analysis from the first reply.
Real-Time Results, Immediate Insights
See responses as they arrive in real time. Track completion rates, response trends, and distributions without waiting for reports.
Capture Low Bandwidth Markets
Reach customers anywhere using SMS. Capture feedback across all network conditions — even without smartphones or active data bundles.
Three steps from idea to insight
Define Your Questions
Set the questions your customers will be asked. Choose from multiple choice, rating scales, open-ended, and more — with logic built right in.
Assign Answer Options
Curate pre-set responses to guide replies, keep data clean, and make analysis instant. Leave room for open text where nuance matters.
Initiate & Collect
Send your survey via SMS or WhatsApp to your audience. Responses flow into your dashboard in real-time, ready to act on.
One platform. Two powerful channels.
SMS Surveys — Universal, Instant & Offline-Ready
Designed for maximum reach. SMS delivers your survey to every mobile phone, no internet required. Perfect for field research, large populations, and time-sensitive feedback.
- NPS & customer satisfaction (CSAT) surveys
- Post-purchase & delivery confirmation feedback
- Patient satisfaction & appointment follow-ups
- Employee pulse surveys at scale
- Field data collection in low-connectivity areas
WhatsApp Surveys — Rich, Conversational & Engaging
Leverage the channel your customers already trust for daily communication. WhatsApp surveys feel natural, support richer formats, and drive higher completion rates.
- Concept testing & product feedback
- Brand health & awareness tracking
- Event registration & post-event feedback
- Customer Effort Score (CES) after support interactions
- Market research with open-ended follow-ups
Built for the decisions that matter most
Financial Services
Capture satisfaction after transactions, measure NPS across branches, and gather feedback on product rollouts — all via SMS.
→ Stronger trust, faster product iterationHealthcare
Send post-consultation surveys, measure patient experience, and track care quality across facilities with no-app-required SMS feedback.
→ Improved patient outcomes & satisfaction scoresRetail & E-Commerce
Trigger post-purchase surveys automatically, gather product feedback, and measure delivery experience to optimize CX at every touchpoint.
→ Higher repeat purchases & lower returnsEducation
Gather student and parent feedback, measure learning outcomes, and run knowledge checks via WhatsApp without disrupting workflows.
→ Continuous improvement loops built inHospitality & Travel
Capture guest satisfaction in the moment — at check-out, post-flight, or after an event — and act before it becomes a bad review.
→ Better reviews, loyal repeat guestsNGOs & Development
Run field research and beneficiary surveys in low-connectivity regions. Collect structured data at scale without requiring smartphones.
→ Richer data, faster impact reportingReady to turn responses
into decisions?
Tell us about your survey needs and we'll set you up with the right plan.