Launch High-Impact SMS Campaigns with Your Own Short Code
Engage customers, run promotions, collect feedback, and send critical alerts using high-speed 5-digit SMS short codes trusted by top brands.
Trusted by leading brands across East Africa
Why Businesses Use SMS Short Codes
Reach Customers Faster, More Reliably, and at Scale
SMS short codes are 5–6 digit numbers optimized for high-volume messaging, allowing businesses to send hundreds of messages per second while maintaining excellent deliverability.
Unlike regular phone numbers, short codes are carrier-approved and trusted, making them ideal for large-scale campaigns and critical notifications.
With a short code, your customers can simply text a keyword like:
to subscribe, participate in promotions, or receive information instantly.
Types of Short Codes
Choose how customers are billed when interacting with your short code.
Free for Your Customers
Customers are not charged when interacting with the short code. The owner of the short code covers all the messaging costs.
Standard SMS Rate Applies
Customers are charged their standard SMS rate when sending messages. However, there is no charge for either the sender or the receiver to receive a message.
Powerful Benefits of SMS Short Codes
Higher Message Deliverability
Short codes go through carrier screening and approval, which allows your messages to bypass spam filters and reach customers reliably.
Two-Way Customer Engagement
Short codes enable interactive messaging, allowing customers to respond, vote, participate in contests, or request information instantly.
Higher Customer Response Rates
Consumers recognize and trust short codes used by local and international brands, leading to higher engagement and response rates.
Easy to Remember
Short codes like 22138 or 21441 are short and memorable, making them perfect for marketing campaigns and promotions.
Short Code Use Cases
Marketing Campaigns
Promote products and services with simple call-to-actions like:
Interactive Campaigns
Run interactive media campaigns, TV or radio contests where users participate via SMS.
Customer Feedback
Collect real-time insights by asking customers to respond to quick SMS surveys.
Customer Support
Allow customers to request support using keywords like HELP, INFO and STATUS.
How SMS Short Codes Work
Get Your Short Code
Choose between a dedicated or shared short code for your campaign.
Set Up Keywords
Customers interact with your service by texting keywords like:
Automate Responses
Automatically send replies, information, confirmations, or links.
Engage Customers at Scale
Send campaigns, alerts, and responses instantly to thousands of users.
Dedicated Short Codes Pricing
Get Your Short Code Today
Start engaging customers with high-speed, trusted short code messaging.